Last updated 20 January 2026 · Version 1.1 · 1 min read
1. Seller information
Things Retail Ltd., 1 Example Street, London EC1A 1AA, UK · hello@things.example.
2. Main characteristics of the goods
Each product page describes the product, its size, ingredients and price.
3. Total price
The total, including VAT and delivery, is shown before you place your order.
4. Payment and delivery
You pay when you place the order. Delivery times are shown at checkout.
5. Right of withdrawal
You can withdraw from the contract within 14 days of delivery without giving a reason, by telling us clearly or using the model form below.
6. Model withdrawal form
To Things Retail Ltd.: I hereby give notice that I withdraw from my contract of sale of the following goods: order number, date received, name, address, date.
7. Complaints and disputes
Contact our customer team first. You can also use an alternative dispute resolution service.