Track it any time in My Account › Orders. We email you a tracking link as soon as your parcel is dispatched.
Track your parcel
- 1
Open My Account
Sign in and go to Orders. - 2
Choose the order
Each parcel has its own status and tracking link. - 3
Follow the courier
The link opens the courier's live tracking once the parcel is on its way.
Ordered as a guest?
Use the tracking link in your dispatch email. Can't find it? Check your spam folder, or contact us with your order number and email address.
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Related questions
Check the tracking page first: couriers sometimes deliver to a neighbour or a pick-up point. If it's more than 2 working days late, contact us.
Read the full answer: My parcel is lateTracking can take up to 24 hours to update after dispatch. If the link still shows nothing after a day, contact us and we'll check with the courier.
Read the full answer: My tracking link isn't workingYou can change it in My Account › Orders until your order is dispatched. After that, ask the courier to redirect it from the tracking page.
Read the full answer: Can I change my delivery address?